Almaty’s mountains are close enough to feel unreal. I love the private setup with hotel pickup, because you lose no time and you get a guide focused on your group. The day also feels efficient since entrance fees and taxes are included, so you can spend time outside instead of figuring out tickets.
The only real catch is weather and comfort: it can be very cold up at altitude, and skiing/skating are not included. If you’re hoping to rent gear or take lessons, you’ll need to plan for that on top of the tour cost.
In This Review
- Key highlights
- A Day That Lets You Swap City Time for Mountain Time
- Private Transportation and Hotel Pickup: The Value of Not Guessing
- Medeu Skating Rink: A Famous Rink Under Big Peaks
- Shymbulak Ski Resort and the 3,200m Cable Car Ride
- What’s Included (and What You’ll Need to Budget For)
- Timing: Why the 5–7 Hours Works for Most Trips
- Guide-Plus Details That Make a Difference in Winter
- Price and Value: Is $147 Per Person Worth It?
- Who This Excursion Is Best For
- Should You Book This Medeu and Shymbulak Private Excursion?
- FAQ
- How long is the Medeu and Shymbulak ski resort private excursion?
- Does the tour include hotel pickup and transportation?
- Are entrance fees included for Medeu and Shymbulak?
- Is skiing or skating included in the price?
- What does the tour include besides the guide and transportation?
- What happens if weather is poor?
Key highlights
- Private vehicle + hotel pickup for a smoother start than rushing across town
- Medeu skating rink near the Trans Ili Alatau peaks, famed for world records
- Cable car to 3,200m at Shymbulak, with big gorge views on the way up
- Entrance fees and taxes included, so your money goes to experiences, not paperwork
- A guide who looks after your comfort, including help when conditions are chilly
A Day That Lets You Swap City Time for Mountain Time

If you only have a half day (roughly 5 to 7 hours) in Almaty, this is one of the most practical ways to reach the mountains without turning your trip into a logistics project. You’ll move from the city toward the Trans Ili Alatau area, and the whole route is designed around a simple idea: see Medeu and then go higher to Shymbulak.
What I like most is that the tour is set up to reduce friction. You get a professional guide, bottled water, and an air-conditioned vehicle with a private ride. That matters because once you’re up in ski-country, the real limiting factor isn’t effort—it’s time, temperature, and staying comfortable long enough to enjoy the views.
The itinerary also makes sense in terms of pacing. Medeu is short and sweet (about 30 minutes at the rink), then Shymbulak is the longer stop (about 4 hours), where you can take in the resort area, enjoy the scenery, and decide whether you want to do anything active at your own cost.
You can also read our reviews of more tours and experiences in Almaty.
Private Transportation and Hotel Pickup: The Value of Not Guessing
This is a private excursion, which means you’re not squeezed into a random schedule. The tour includes private transportation and hotel pickup, so you’re starting from one place instead of hunting down meeting points in traffic.
In practical terms, that helps you in three ways:
- You control the rhythm. A private group makes it easier for your guide to adapt timing if you need a restroom stop, want more photo time, or need a moment to warm up.
- You’re not dealing with transfers. Almaty’s roads and mountain access can be tricky if you’re using public options and juggling schedules.
- You can focus on the places. With the guide handling the route and the ticket pieces, you’re free to enjoy the experience rather than decode logistics.
The tour is operated by NEOmad, and you’ll have a professional guide riding with you. Reviews highlight that the guide experience can be a big part of the day—especially with winter conditions and family questions. One name you’ll hear is Nursultan/NurSultan, mentioned as friendly, helpful, and attentive, including guidance when people needed extra help in the cold or at the ski resort.
Medeu Skating Rink: A Famous Rink Under Big Peaks

Your day starts at Medeu Skating Rink, about a 20-minute drive from Almaty city center. This isn’t just a scenic stop. Medeu is famous because it has been the site where many world records were set, and it sits right against the dramatic backdrop of the Trans Ili Alatau mountains.
Here’s what you can actually expect from this stop:
- A short visit designed to let you see the setting without burning your whole half day.
- Mountain views right around the rink, with peaks rising over the complex.
- A sense of place that feels different from typical city sightseeing because the venue is tied to sport at serious altitude.
A 30-minute stop can feel fast, but it’s a smart choice when your second destination is Shymbulak, which takes longer. Medeu is a quick hit of identity: you get the famed rink and the mountain scale, then you move on before the cold starts calling the shots.
If your goal is purely scenic photos, Medeu is efficient. If your goal is active skating, remember skiing and skating are not included. You can still admire the rink and atmosphere, but you’ll likely want extra planning for rentals or lessons on your own.
Shymbulak Ski Resort and the 3,200m Cable Car Ride

After Medeu, the day climbs—literally. Shymbulak is described as one of Asia’s modern, professional ski resorts, and the standout moment is the cable car ride up through the gorge area to an altitude of about 3,200 meters.
That cable car segment is where the experience turns from interesting to memorable. Even if you’re not skiing, the ride is a big part of why this tour is worth booking. At 3,200m, the views change fast: the mountains look sharper, the scale feels bigger, and the whole region (including forests, rivers, and canyon-like sections in the broader area) comes into focus.
At Shymbulak, you get about 4 hours, plus an included admission/ticket for the resort portion. That time is enough to do a few different things depending on your group:
- Tour the resort area and viewpoints.
- Watch winter activity and get the feel of the place.
- Add activity if you want it, but skiing itself isn’t included in the tour price.
This is also the stop where staying warm becomes part of the strategy. One review specifically mentions the guide taking extra care because it’s very cold up there. Plan for real winter conditions, not just a light jacket.
What’s Included (and What You’ll Need to Budget For)
This tour is built around included core pieces, which is good for value and peace of mind. Here’s what you should count on:
Included
- Professional guide
- Air-conditioned vehicle
- Bottled water
- Private transportation
- Entrance fees and taxes included
- Mobile ticket
- Pickup offered
Not included
- Lunch
- Skiing / Skating
That last line is the most important for budgeting. If you’re thinking about actively skiing, skating, or taking lessons, you’ll want to treat those as extra costs beyond the tour itself.
One practical tip from reviews: in winter, lessons may be available, and the guide (again, Nursultan/NurSultan) has helped people arrange skiing lessons when possible. If you’re traveling with kids or beginners, that’s a huge plus, because it turns the day from sightseeing into a genuine learning experience—without you having to hunt for instructors on your own.
So the value equation looks like this: you pay for a private guide and included entrances (which reduces friction), then you decide how much activity you want to buy separately.
Timing: Why the 5–7 Hours Works for Most Trips
The tour lasts about 5 to 7 hours, described as a half-day outing. That time window is ideal if you’re trying to fit mountains into a tighter schedule—like a city break with only one or two true excursions.
The pacing is also designed around two different types of stops:
- Medeu: shorter, iconic, and mostly about the setting (around 30 minutes).
- Shymbulak: longer, where you can take your time and enjoy the resort area (around 4 hours).
Because Shymbulak is the longer segment, it’s the one where you’ll feel the weather most. If conditions are clear, you’ll get those dramatic high-altitude views and a great sense of the region. If conditions are poor, the day can be less pleasant, and the experience is explicitly described as weather-dependent.
Guide-Plus Details That Make a Difference in Winter

In winter mountain destinations, the tour can be either “good on paper” or genuinely comfortable. This one leans toward comfortable because the guide isn’t just reciting facts—they’re there to help you function.
From reviews, the biggest praised points are:
- The guide’s friendly, professional approach
- Clear explanations when people ask questions
- Extra care in the cold, especially at the resort area
- Help arranging lessons, when available
If you’re going with family, this matters a lot. One review describes kids with no skiing experience being able to learn quickly, giving the day a practical “we can actually do this” feeling instead of just standing around in snow.
For your planning, I’d treat the guide’s role as part of the value. Ask questions early:
- What should we do first when we arrive?
- Where’s best for views and photos?
- If we want lessons, is there a way to set that up during our time window?
And pack like the weather is serious. Even if you’re excited, being uncomfortable kills attention. A warm hat, gloves, and layers make you more likely to enjoy the cable car ride and spend time at viewpoints instead of rushing back to heat.
Price and Value: Is $147 Per Person Worth It?
At $147 per person, this is not the cheapest option in Almaty. But it’s also not a bare-bones transfer. You’re paying for a private vehicle, a guide, included entrances/taxes, and a half-day that covers two major destinations.
Here’s how I’d judge value:
You get strong value if you want:
- Private, door-to-door pickup (fewer hassle points)
- Included entrance costs, so you don’t get surprised later
- A guided experience that helps you handle the cold and make choices at Shymbulak
You’ll feel less value if you:
- Already have a simple way to reach both places on your own
- Only want to do one quick photo stop and move on immediately
- Plan to spend almost nothing at Shymbulak beyond walking around
Also, remember what’s not included—lunch and skiing/skating. If you’re also buying rentals or lessons, total spending can rise. Still, it’s often worth it because the alternative is paying less for the tour and more for stress (plus time) while you figure it out yourself.
One more detail: the tour mentions group discounts, and private tours can often be better value when you’re traveling with more than one person. If you’re a small group, it’s worth asking how the pricing and pickup work for your exact party size.
Who This Excursion Is Best For
This tour works especially well for:
- Families who want a structured day with help on-site, especially at the ski resort
- Couples who want dramatic scenery plus a relaxed pace
- First-time visitors to Almaty who don’t want to stitch together transport and tickets
- Beginners interested in ski lessons, because the guide can assist when instruction is available
- Anyone who values comfort in winter (private vehicle, bottled water, guide support)
It may be less ideal if you:
- Want a full-day deep dive into ski-country with lots of paid activities (since you only have about 4 hours at Shymbulak)
- Are determined to ski for most of the day (because skiing itself isn’t included)
Should You Book This Medeu and Shymbulak Private Excursion?
I’d book it if your goal is a high-impact winter day without the mental load of arranging transport and tickets. The included entrances and taxes, hotel pickup, and private guide make the day feel designed for travelers—not for logistics.
You should think twice if your plan is heavily dependent on active skating or skiing where you’ll need rentals and you’re trying to keep costs ultra-low. In that case, treat the tour as the access + guidance portion, then budget separately for your on-mountain activity.
For most people visiting Almaty in winter, this is a smart way to see two of the area’s biggest names in one streamlined outing—Medeu for world-record prestige and Shymbulak for high-altitude spectacle.
FAQ
How long is the Medeu and Shymbulak ski resort private excursion?
It typically lasts about 5 to 7 hours.
Does the tour include hotel pickup and transportation?
Yes. The tour includes private transportation with hotel pickup.
Are entrance fees included for Medeu and Shymbulak?
Yes. All entrance fees and taxes are included in the ticket.
Is skiing or skating included in the price?
No. Skiing and skating are not included.
What does the tour include besides the guide and transportation?
Bottled water is included, and you’ll have a mobile ticket.
What happens if weather is poor?
The experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.






















